OCloud Solutions: Your Trusted Partner in Offshore Salesforce Development

A successful online business requires more than just having an e-commerce store. Similarly, purchasing a Salesforce subscription alone will not guarantee positive results for your business. There is more to it. You made a wise decision to invest in Salesforce, the world’s leading CRM platform. However, to truly harness its potential, considering offshore Salesforce development can be a game-changer. Simply buying it is not enough. 

Salesforce is a Customer Relationship Management platform from which companies of all sizes can benefit from. It can help them track their sales, look into customer interactions, and automate tasks. There is a reason, why Salesforce is at the top of the list, it’s due to its features of adaptability and customization. Yes, you can customize your Salesforce according to your business needs, to the extent of adding new features and integrations that weren’t available initially. For example, integrating your ERP (Enterprise Resource Planning) system with Salesforce. 

To tailor Salesforce in a way that serves your business the best, you require the assistance of a skilled Salesforce developer who can handle all the customizations. For this job to be done efficiently, consider hiring a Salesforce development team. An offshore Salesforce development team can offer cost savings and access to a wider pool of experienced developers specialized in different areas of Salesforce.

What can an offshore salesforce development company do for me? 

As a business owner, you know Salesforce can benefit you but customizing it with the help of a Salesforce development team can help you even more. According to our experience of working with various businesses, the following are a few of the various ways that businesses can customize Salesforce. 

Integration

When you are running a business you know that there is not just one tool that is required. When you integrate it with several other tools or your own ERP tool, can provide multiple ways to analyze your business. Different kinds of integrations will lead to less manual data entry.

Customization

Tailoring Salesforce is all about making big or small changes, and adding new functionalities that efficiently manage your business needs. You can customize your Salesforce by creating different views for different users, like your founders and workers. These user-specific customized layouts are called user visibility. Similarly, you can customize default salesforce tables to your relevant business needs.

Synchronous flows 

If you take customization one step further, you can build complete flows where the data is brought into salesforce via a channel and then the data can be used for any process. No need for manual data entry. The flows handle the data from source to destination.

New features 

When talking about adding integrations, Salesforce takes us one step ahead and allows Salesforce developers to add new features that a business demands. These could be anything and as simple as adding a drop-down menu and putting in filters adding options giving you 2 different styles of viewing a certain dashboard or simply adding a new dashboard only for you. It goes as far as adding a new app on the Salesforce Lightning platform. 

Automated reporting

In Salesforce you can set automated reports, which are presented in a visual format like piecharts or in text format. All kinds of data can be represented like so. Additionally, these reports can be customized to a great extent where only the relevant or required information is displayed.

Automation

When you can do so much with Salesforce, you can also add automation. You can ask the developer to automate a task the way you want it. Let’s say your firm does email marketing but  you use Salesforce for data management. You can add automation, the email platform will be integrated and data from the email can be automatically added to the Salesforce platform.

In life, you may not get all the things the way you want but in Salesforce you can, just ask the developer to make the required changes and they with their coding magic can make it happen.

Members of the offshore salesforce development team:

 In every Salesforce team no matter its offshore or near shore, there are a few key members that are crucial to handling an important platform like Salesforce. These members include:

• Salesforce Admin:  They are responsible for managing the platform. Like managing access to various users, and data, and ensuring frictionless work on day-to-day tasks on the platform. They use declarative functionality to build business solutions.
•  Salesforce Developer: Salesforce developers are all about coding and customization. They work on customization introducing new features, building customized reports, and handling new apps for the Salesforce lightning app.
• Salesforce Architect: They are the most knowledgeable members when it comes to Salesforce. Their job is to introduce solutions for the salesforce platform that solve bigger customer challenges. They design systems that solve in-depth problems.
• Salesforce Consultants: These are the people who have good knowledge of the platform and can advise business owners on which customization will benefit them. They can define requirements and how businesses should benefit from the platform. 

Criteria to evaluate the best offshore Salesforce Development Company

When you have decided to make the most of the platform, you will start your search for the best-skilled Salesforce Developers. You will get a lot of developers but how do you choose the best? In case you are going for an offshore salesforce development, you will not take this hassle. The offshore Salesforce development company will be setting up the right people for your project. But in general, you need to have some basic knowledge to know that the team you’ve got is the best for the work. You can consider the following checklists.

Technical Skills

Salesforce developers become software engineers first. This means that they need to have basic knowledge of coding and languages. In Salesforce, the developers need to have 2 types of technical skills. For the front-end development, that deals in user interface customization, they need to know about the front-end lightning language. Whereas for the Back-end development, they need to know about Apex, which is the Salesforce platform coding language. A third language like JavaScript is important as some parts of the platforms operate in it. 

Salesforce Knowledge

For the offshore Salesforce development team to be of help to your business. They need to have a complete understanding of the platform. Which includes knowledge of the cloud ecosystem, the workings of the platform, and all the services it provides. 

Client Reviews

We depend on reviews for everything, as little as going to a restaurant for dinner. After all, we are gonna spend money and time and we want the best experience. So when you are making a big investment, it won’t hurt to check reviews of the offshore Salesforce development company on Clutch or Glassdoor. If they have a website it would be great to know a bit better about the company their services, etc.

Case Studies 

Reviews give you a good insight into how well the company was able to serve its clients or their business needs. On the other hand, if you wanna know how capable the company is or how far they can take your project, checking case studies of the previous projects of the offshore Salesforce development team, will help you. You will be able to understand how good are they at their work and how well they can guide the project to a better path.

Non-Tech Skills

When you are working with the offshore Salesforce development team, you require more than tech skills. They will be communicating with you from across the globe. This means they need to have good communication skills. Also, there will be complex problems and they need to have problem-solving skills to cater to that.

Hire A Specialized Offshore Salesforce Development Team Like OCloud Solutions:

OCloud Solutions is a company made up of a team of expert software developers. We offer various software development services like app development and Salesforce services. Our team of expert salesforce developers has worked on various projects. One of our salesforce projects was in real estate where we helped a client not only manage his rental property records but also extend it into a complete brokerage business. We worked on user visibility, customer relationship building, custom report generation, and analysis. We even helped him with various integrations required to keep his business flowing steadily. His overall business growth was up by 70%. Now this is called results. Hire our expert offshore Salesforce development team today to make the most of your Salesforce subscription. Fill out the contact form below and our team will contact you.