Digital Transformation and Artificial Intelligence

From the time computers were first introduced to robots building cars, businesses and industries were quick to analyze the profits computers and automation would bring. In just 30 years we witnessed the remarkable abilities of computers capable of performing a wide range of tasks. This adoption of new technologies is called digital transformation. These transformations enhance operational efficiency, products, services, and customer relationships for organizations.Now we are moving toward a new era of digital transformation called Artificial Intelligence. Simply put, AI involves the integration of intelligent systems into automated workflows. Facts Predict AI Market to Hit $1,345.2
billion by 2030, — at CAGR of 36.8% (2023-2030), and according to Gartner’s
prediction in 2017, AI will generate over 2.3 million jobs in 2020. It is safe to say AI automation workflows are here to stay and add to productivity at a very fast pace. For instance, AI can craft a customized message for a customer given their problem. For adding AI to your workflows you would require an AI automation agency that will make customized AI workflows for your business. This brings us to the question of the use of AI automation, its advantages, and how to find the right AI automation agency for customized business solutions.

1. Why AI Workflow Automation is Crucial for Modern Businesses?

Workflow automation is the process of streamlining and automating a series of tasks within the software you use. It optimizes processes by replacing manual tasks with software that executes all or part of a process. Low-code, drag-and-drop features, and easy-to-use User Interfaces carry out tasks via workflow automation software. With automation, many repetitive and time-consuming tasks, like manual data entry, are eliminated. For instance, the HR onboarding process is made easy with automation. Once a candidate accepts the offer, the new hires’ accounts automatically appear in the HR, finance, planning systems, and management panels. A welcome email, along with other technical details is automatically sent to him. This reduces the need for human intervention, which saves time and any delays etc.

Workflow automation is about automating tasks that can be done without human intervention. These include tasks that follow a set procedure and are recurring or repeatable processes, such as scheduling meetings and sending messages. However, automation had its limitations regarding personalized messages to customers’ queries. At most, we could send an automated set reply stating that a representative will contact them shortly. Fortunately, AI is a game changer for businesses and their efficiency. With the ability to generate text, imagery, voice, video and so much more, AI could revolutionize entire processes. AI workflow automation involves automating our workflows with the help of AI and assigning to the tedious, mundane, and repetitive tasks that need little or no human attention. e.g., AI can answer customers’ questions in a tailored message as per the FAQ. It can track their order details; or it can also inform them about the company, services, and more. There are many more benefits for businesses looking to integrate AI into automated workflows. They are as follows:-

• Enhancing efficiency: The use of AI automated workflows helps ensure that no employee suffers from monotony and does not burn out. With more free time at hand, the employees can now focus entirely on the essential tasks requiring creative thought, because the decreased workload enables them to do so.
• Reduced Human Error: Repetitive task belongs more in the domain of AI rather than human beings — for people soon begin to complain while doing such mundane tasks. This results in being distracted resulting in making errors. AI Automated processes are free from making mistakes and complaining about tedious work.
• Cost Savings: While providing comparable results at a lower cost, AI software saves money by not needing teams of people. AI has several capabilities and you can make use of them by taking an AI automation agency services. This frees up your budget, as now you only have to hire people to work on more imaginative projects.
• Scalability: Regardless of company size, AI workflow automation provides benefits allowing organizations to leap forward to the competition. Whether it’s a team of 10 or 1000, scaling with AI automation is a breeze as your business expands.
• Improving customer experience and support: With efficient workflows in place, clients stand to gain the most from AI-automated workflows. They get quick responses and are happy with good customer support.
• Data-Driven Decisions: To make data-informed choices, businesses require analysis of data in the form of visualization and summaries. With AI workflow tools in place, real-time visibility leads to faster response times and improved company performance which ultimately means higher profits.
• Staying Ahead of the Competition: According to a survey conducted 65% say AI innovation allows them to stay one step ahead of competitors. Within two years, the proportion of leaders who see AI as critical to business success is projected to rise from 63% to 81%.

2. The Advantages of Outsourcing AI Automation:

Using an AI automation agency could deliver a range of advantages to businesses. Here are some key advantages:

• Access to expert resources and knowledge: A team of skilled professionals using sophisticated AI technologies at an AI automation agency has invaluable insight and recommendations. They have an updated knowledge of new advancements. With their proficiency, you can use them as a resource without requiring massive training or hiring.
• Cost-effective solutions: Outsourcing an AI automation agency is cost-effective. These Scalable solutions eliminate initial investments in infrastructure, software, and human resources. With only the necessary services you need cost can be effectively saved.
• Rapid deployment and scalability: An AI automation agency can quickly and inexpensively set up customized AI implementations best fitted to your business requirements. They are equipped with everything they need to execute automation faster. Additionally, as you grow as a business, the agency has the capability of scaling up its services to match your needs.
• Ensuring up-to-date technology adoption: AI technology is constantly evolving. The latest advancements and trends in AI automation are crucial for an agency to keep pace with. Their job is to see that your business is fully leveraging the most advanced AI technologies today. This not only improves business operations but also gives a competitive advantage.

3. What to look for in an AI automation agency:

When choosing an AI automation agency, consider the following key points to pick the best agency.

• Range of services offered: A suitable AI automation agency should have an extensive service list. OCloud Solutions offers Web development, custom software development, mobile app development, Salesforce, AWS, and AI services among other services. They cover many areas ranging from healthcare, retail, real estate, fitness, education, and manufacturing.
• Experience and expertise: AI automation expertise and experience are crucial criteria for choosing the right AI automation agency to receive the right services. Successes in the recent AI-powered projects and state-of-the-art AI methods and approaches set OCloud Solutions apart. With the appropriate instruments and proficiency at hand, our team can execute automation rapidly and effectively. You can also have a look at our recent AI projects Hyyype and AURUM Fit.
• Checking Reviews and testimonials from previous clients: Reviews are a great way to assess the work of a company and how satisfied the clients are with them. Our clients have provided favorable feedback about our services. At OCloud Solutions, one client found the professional atmosphere particularly impressive. Another client liked our work culture that supports, encourages, and shows empathy. From these reviews, you can have confidence in our AI automation agency services along with our other services.

In conclusion, AI automation workflow is all about integrating AI with your automated workflow. This makes businesses efficient, reduces errors, and makes data-driven decisions. By investing in outsource AI customer services and support, small businesses can gain a competitive edge. They can get more done given their limited resources. For this AI workflow automation, you can get custom services from an AI automation agency services. For this OCloud Solution is your trusted partner. With experience in AI projects like Hyyype that give marketers content ideas, we can craft your custom AI solution as well. To discuss your project contact us and our experienced team of experts will make your project work.